Last updated: 2025-11-30
Investment Data Downloads - Data Provider Information
Overview
The following tables display information about the data providers that are compatible with the investment data downloads feature of SmartOffice. The Type column indicates whether a particular service is:
- Manual: Advisors must upload data files manually to SmartOffice.
- Automated: Data is processed on the server side automatically.
List of Data Providers
Service Type
Description Additional Requirements/Software
Albridge Automated
Contacts, Accounts, Positions. Albridge aggregates data from many popular broker-dealers, including LPL and Osaic.
Albridge Web Services. The advisor must purchase the service from their broker-dealer. This is an additional cost to them beyond the typical Albridge Wealth Reporting service.
The broker-dealer will provide the advisor with the Albridge Web Services user name and password to enter into SmartOffice to enable downloads. The customer must enable the Albridge Setup user license in SmartOffice.
Broadridge/Investigo Automated
Contacts, Accounts, Positions. Data aggregator
The broker-dealer must contact Broadridge to turn on the service. In addition, the customer must enable the Broadridge Import user license in SmartOffice.
Charles Schwab Automated
Accounts, Positions. No Contacts or Transactions. The customer must enable the Charles Schwab user license in SmartOffice.
DAZL Automated
Accounts, Positions, Transactions. No Contacts. Data aggregator for mutual funds (32 companies)
The advisor must download the appropriate DAZL enrollment form from BNY Mellon. The PDF form contains a Submit button that will e-mail the completed form to DAZL for processing.
The customer must also enable the DAZL user license in SmartOffice. DST
Automated Accounts, Positions, Transactions. No Contacts.
Data aggregator for mutual funds, variable annuities (200+ fund and VA companies) The advisor must enroll with DST FAN Mail and set up an account (www.dstfanmail.com).
The customer must enable the DST user license in SmartOffice. Fidelity Clearing and Custody Solutions
Automated Accounts, Positions. No Contacts or Transactions.
The customer must:
- Request the data import service from his or her broker-dealer or RIA firm.
- Registered reps must request a rep code from the broker-dealer.
- RIAs must request a G number from the RIA firm.
Provide this information to the SmartOffice team for further instructions. In addition, the customer must enable the NFS Import user license in SmartOffice.
Folio Investing (FOLIOfn) Manual
Contacts, Accounts, Positions. No Transactions The customer must enable the DAS\_FOLIOfn user license in SmartOffice.
Orion Automated
Accounts, Positions. No Contacts or Transactions.
The customer must enable the Orion Import user license in SmartOffice. Pershing Sterling/InfoDirect
Automated (Sterling) Manual (InfoDirect)
Accounts, Positions, Transactions. No Contacts. MF, Pershing/Clearing Broker-Dealer
Pershing InfoDirect. This software downloads the Pershing standard file format. Advisors must call their Pershing Account Manager at their broker-dealer to get InfoDirect. In addition, the customer must enable the InfoDirect user license in SmartOffice.
For Sterling, contact SmartOffice Technical Support at (855) 275-3249. Raymond James
Manual Accounts, Positions, Transactions. No Contacts.
Raymond James Rep System is required to get data. Customers must call their Account Manager at Raymond James to get the data set up. In addition, the customer must enable the Raymond James On Demand user license in SmartOffice.
CASCON: The Rep also needs to acquire a software program called CASCON (www.advisorsolutions.com). This software accepts the Raymond James standard file format and translates it into a readable format for SmartOffice. There is a cost for this system.
SEI Manual and Automated
Accounts, Positions, Transactions. No Contacts. The customer must enable the SEI Wealth Platform user license in SmartOffice.
TCA by E*TRADE (Formerly Trust Company of America)
Manual Accounts, Positions, Transactions. No Contacts.
The customer must get the data from the TCA by E*TRADE system. Contact:
Kristy McDaniel Product Manager
7103 S Revere Pkwy Centennial, CO 80112
(p) 303-705-6174 (f) 303-705-6332
In addition, the customer must have a Brokerage Management + Commissions tier license in SmartOffice and must enable the DAS\_Trust Company of America user license.
