Last updated: 2025-12-02
SmartOffice Mobile for Pocket PC
SmartOffice Mobile for Pocket PC
)
The link for this help topic is:
Note: This product is no
longer being actively developed. Ebix's current mobile SmartOffice solution
is [SmartOffice
Anywhere](http://help-prod.ez-data.com/soa/help/en/).
SmartOffice Mobile for Pocket PC® is a robust application developed
for devices running Microsoft’s Pocket PC® operating system. Using iAnywhere
Solutions’ Ultralite database and MobiLink Server, SmartOffice Mobile
for Pocket PC is used to seamlessly synchronize SmartOffice data with
Pocket PC devices.
The following record types can be synchronized using SmartOffice Mobile
for Pocket PC:
-
Contacts
-
Businesses
-
Calendar
-
SmartPad
-
Policies
-
Investments
Note:
SmartOffice Mobile for Pocket PC is only compatible with devices running
Microsoft’s Pocket PC and Pocket PC Phone Edition. It is not compatible
with Microsoft’s Smartphone Operating System.
[Installing SmartOffice Mobile for Pocket
PC](javascript:TextPopup(this))
-
Select Installations from the expanded
Setup menu to display
the Installations list.
-
The Installations
list displays all available installation options. From this list,
click the SmartOffice PDA for
Palm and Pocket PC hyperlink to open
the Install SmartOffice for Mobile devices dialog box.
Note:
If this option is not available, please make sure that the user has
rights to SmartOffice Mobile for PDA.
-
Select the Click
here to download and install SmartOffice Mobile for Pocket PC
option to begin the installation file download.
-
From the File Download
dialog box, click the Run
button to start the installation. The installation file can also
be saved to the computer and installed from the saved location.
-
From the Pocket PC Installation
wizard, click the Next
button.
-
When the License Agreement
dialog box opens, select the I
accept the terms in the license agreement option and then
click the Finish button.
-
Click the Yes
button to install the SmartOffice application using the default
application install directory. The progress bar shows the application
being installed.
-
If additional steps
might be required on your mobile device, please check to confirm
that all necessary steps have been completed.
[Accessing
SmartOffice Mobile on the Pocket PC Device](javascript:TextPopup(this))
Tap the Start
menu to display the program list and then tap SmartOffice
to open the program.
[Running
SmartOffice Mobile for the First Time](javascript:TextPopup(this))
When opening SmartOffice for the first
time, the Security Information screen is displayed. Security can be
either enabled or disabled for the device. Once security is enabled,
the only way to remove it is to uninstall and reinstall the SmartOffice
Mobile application.
Click the Yes
button to enable security and display the Application Password screen.
The password is required each time SmartOffice Mobile is opened. The
password must be at least 6 characters with at least one alpha and
one numeric character. The password can be changed at any time by
selecting the Security Password
option from the main SmartOffice
Mobile menu.
After the password has been entered, click
the OK button to display the
home page. When running SmartOffice Mobile for the first time, enter
the SmartOffice Office Name and User Name in lower case letters in
the Synchronization Options screen. Also, specify the appropriate
synchronization and MobiLink Server information.
Note:
Only one database can be used for synchronization.
Synchronization
Options
-
From the SmartOffice
Mobile Main screen, tap Tools
and then select Sync Configuration
from the expanded list to display the Synchronization Options.

From the Synchronization Options screen,
enter the following information:
-
SmartOffice
Login Information: The Office, User, and Password for accessing
SmartOffice must be entered in the appropriate fields. To enter
the password, tap the Password button, enter and confirm the SmartOffice
login password, and then tap the OK button.
-
MobiLink
Server Details - Protocol: Select the communication protocol
used to communicate with the MobiLink Server. The options are
TCP/IP, HTTP, or HTTP using a Web server. An additional option
is displayed when HTTP is selected. This information is provided
by Ebix CRM for SmartOffice Online users and by the IT department
for corporate users.
-
MobiLink
Server Details – Host and Port: The host URL or IP address
and port assigned to the MobiLink Server must be entered in order
to synchronize successfully. This information is provided by Ebix
CRM for SmartOffice Online users and by the IT department for
corporate users.
Note:
The SmartOffice System Administrator can provide the communication
method, Host IP address, and Port number.
-
Once the correct
information has been entered on the Synchronization Options screen,
tap the OK button to save
the information.
Setting Up SmartOffice
Mobile Synchronization Criteria
-
Select PDA Setup from the expanded
Setup menu to open the
Synchronization Setup Wizard.
-
Click the Next
button.
-
From the PDA Setup –
Contact Selection dialog box, select either All
Records or Selected Records
and then click the Next
button.
-
If the Selected
Records option is selected, the Set Selection dialog box
opens. Specify the appropriate Set and then click the OK
button.
-
From the PDA Setup –
Activity Selection dialog box, specify an activity date range
for synchronization and then click the Next
button to continue.
-
From the SmartPad Selection
screen, select the number of SmartPad entries to synchronize.
Only SmartPad notes from the timeframe specified for the last
x months will synchronize. The selection can include either synchronized
or manually entered SmartPad notes depending upon the selection
made. Click the Next button.
-
Skip this step if the
SmartInvestments or SmartPolicies modules are not enabled. Select
the appropriate option and then click the Next
button.
-
The final Synchronization
Setup Wizard screen is a review of the information selected for
synchronization. If all of the information is correct, click the
Finish button.
-
After the initial setup
is complete, a synchronization must be performed in order to synchronize
the data from SmartOffice with the SmartOffice Mobile application
on the Pocket PC device. Synchronization can be performed either
with the device connected to the PC or wirelessly with a wireless
enabled device. With an ActiveSync session established with the
PC or a wireless connection available, tap the Synchronization
(lightning bolt) icon from any SmartOffice Mobile screen to synchronize.
Preparing
Data for Synchronization
After the synchronization criteria have
been selected, perform an initial synchronization.
-
Select Sync
PDA from the expanded Setup
menu to open the Sync PDA with Changes dialog box.
-
Select the Perform
a full refresh of the data from SmartOffice option to transfer
the data that meets the synchronization criteria.
-
Click the OK
button to complete the initial synchronization.
[SmartOffice
Mobile Main Screen](javascript:TextPopup(this))
When the SmartOffice Mobile application
is opened, after the initial setup and synchronization is complete,
the application opens to the SmartOffice Mobile Main screen.
On the SmartOffice Mobile Main screen,
there are four icons: Contacts, Calendar, To Do, and Synchronize (lightning
bolt). There are also two menu options, New and Tools.
-
Contacts:
Add a new Contact and view existing Contacts
-
Calendar:
Add an Activity and view existing Activities
-
To
Do: Add a To Do item and view existing To Do items
-
Synchronize:
Perform synchronization
-
New
menu: Add new Contacts, Activities, and To Do items
Contacts)
By default, when the Contacts icon is
selected from the SmartOffice Mobile Main screen, the Personal (Individual)
Contact Summary tab is displayed. The Contact Summary tab can display
records in four different categories: Recent, Personal, Business,
and All Contacts. These options can be selected by tapping the drop-down
arrow next to the Show option.
There are four different options to display
the records:
-
Recent:
Only the recently added or changed records (Contacts and Businesses)
are displayed
-
Personal:
Contacts are listed
-
Business:
Businesses are listed
-
All
Contacts: Contacts and Businesses are listed
There are three ways to search for a Contact
(Individual or Business):
-
Use the vertical scrollbar
to scroll up and down through the Contact list. Once the appropriate
record is found, tap the Contact’s name to display the Contact
Details tab.
-
Enter a portion of the
business name or individual contact’s last name in the search
field to display the matching Contact(s).
-
Tap the Alphabet
tab to find a Contact. Tapping #ab
highlights the first Contact whose last name begins with ‘A’.
Tap #ab again to highlight
the first Contact whose last name begins with ‘B’.
Creating
an Individual Contact
There are two ways to create a new Contact.
From the Contact Summary Tab
-
From the SmartOffice
Mobile Main screen, select Contacts.
By default, the Personal (Individual) Contact Summary tab is displayed.
-
Tap the New
option to open the Record Type dialog box.
-
Select the Individual
option and then tap the OK
button to display the Edit screen.
-
Enter the required Individual
Contact information and then tap the OK
button to display the Detail tab.
From SmartOffice Mobile
Main Screen New Menu
-
From the New
menu, select Contacts
to open the Record Type dialog box.
-
Select the Individual
option and then tap the OK
button to display the Details tab.
Contact Phone Number
-
From the Contact Details
tab, tap the Phone tab
to display the Phone Summary.
-
Tap the New
option to open the Phone Details dialog box.
-
Tap the Type
drop-down arrow to specify the phone type.
-
Enter the remaining
phone information and then tap the OK
button to save the additions.
Contact Address
-
From the Contact Details
tab, tap the Address tab
to display the Address Summary.
-
Tap the New
option to open the Address Detail dialog box.
-
Tap the Type
drop-down arrow to specify the address type.
-
Enter the remaining
address information and then tap the OK
button to save the additions.
Note:
The preferred Phone Number and Address are displayed on the Contact
Details tab.
Contact
E-mail/Web Address
-
From
the Contact Details tab, tap the E-mail
tab to display the E-mail Summary.
-
Tap
the New option to open
the E-mail Detail dialog box.
-
Tap
the Type drop-down arrow
to select either the E-mail
or Web Site option.
-
Enter
the remaining address information in the Address field.
Note:
The preferred E-mail/Web Site is displayed on the Contact Details
tab.
Modifying a Contact
-
From
the Contact Details tab, tap the Edit
option.
-
Modify
the contact’s information and then tap the OK
button to save the changes.
Modifying
a Contact’s Phone Number
-
From
the Contact Details tab, tap the Phone
tab to display the Phone Summary.
-
Tap
the number for modification to open the Phone Detail dialog box.
-
Modify
the information as necessary and then tap the OK
button to save the changes.
Modifying
a Contact’s Address
-
From
the Contact Details tab, tap the Address
tab to display the Address Summary.
-
Tap
the address for modification to open the Address Details dialog
box.
-
Modify
the information as necessary and then tap the OK
button to save the changes.
Modifying
a Contact’s E-mail Address
-
From
the Contact Details tab, tap the E-mail
tab to display the E-mail Summary.
-
Tap
the address for modification to open the E-mail Details dialog
box.
-
Modify
the information as necessary and then tap the OK
button to save the changes.
Deleting a Contact
-
From
the Contact Details tab, tap the Edit
option to display the Details tab.
-
Tap
the Tools option and then
select Delete from the
expanded list to open the Record Deletion Confirmation dialog
box.
-
Tap
the Yes button to delete
the selected Contact.
Deleting
a Contact’s Phone Number
-
From
the Contact Details tab, tap the Phone
tab to display the Phone Summary.
-
Tap
the number to be deleted to display the Phone Detail tab.
-
Tap
the Tools option and then
select Delete from the
expanded menu to open the Record Deleting Confirmation dialog
box.
-
Tap
the Yes button to delete
the selected address.
Deleting
a Contact’s Address
-
From
the Contact Details tab, tap the Address
tab to display the Address Summary.
-
Tap
the address to be deleted to open the Address Detail tab.
-
Tap
the Tools option and then
select Delete from the
expanded menu to open the Record Deleting Confirmation dialog
box.
-
Tap
the Yes button to delete
the selected address.
Deleting
a Contact’s E-mail/Web Address
-
From
the Contact Details tab, tap the E-mail
tab to display the E-mail Summary.
-
Tap
the address to be deleted to display the E-mail Detail tab.
-
Tap
the Tools option and then
select Delete from the
expanded menu to open the Record Deleting Confirmation dialog
box.
-
Tap
the Yes button to delete
the selected address.
[Creating
a Business](javascript:TextPopup(this))
There are two ways to create a new Business.
From the Contact Summary
-
From the SmartOffice
Mobile Main screen, select Contacts.
By default, the Personal (Individual) Contact Summary tab should
be displayed.
-
Tap the New
option to open the Record Type dialog box.
-
Select the Business
option and then tap the OK
button to display the Details tab.
-
Enter the business information
and then tap the Phone
and Address tabs to enter
the corresponding information.
-
Tap the OK
button to save the information and display the Contact Details
tab.
From
the SmartOffice Mobile Main Screen New Menu
-
From the expanded New menu, select the Contacts
option.
-
Select the Business
option and then tap OK
to display the Details tab.
-
Enter the business information
and then tap the Phone
and Address tabs to enter
the corresponding information.
-
Tap the OK
button to save the information and display the Contact Details
tab.
Business
Phone Number
-
From
the Contact Details tab, tap the Phone
tab to display the Phone Summary.
-
Tap
the New option to open
the Phone Details dialog box.
-
Tap
the Type drop-down arrow
to specify the phone type.
-
Enter
the remaining phone information and then tap the OK
button to save the additions.
Business
Address
-
From
the Contact Details tab, tap the Address
tab to display the Address List.
-
Tap
the New option to open
the Address Details dialog box.
-
Tap
the Type drop-down arrow
to specify the address type.
-
Enter
the remaining address information and then tap the OK
button to save the additions.
Note:
Both the Preferred Phone Number and Preferred Address are displayed
on the Contact Details tab.
Business
E-mail/Web Address
Adding an E-mail/Web
Address for a Business is identical to the steps required to add an
Individual Contact.
Modifying a Business
Modifying a Business
is identical to the steps required to modify a Contact.
Modifying
a Business’ Phone Number
Modifying a Business’
phone number is identical to the steps required to modify a Contact’s
phone number.
Modifying
a Business’ Address
-
From
the Contact Details tab, tap the Address
tab to display the Address Summary.
-
Tap
the address for modification to open the Address Details dialog
box.
-
Modify
the information as necessary and then tap the OK
button to save the changes.
Deleting a Business
-
From
the Contact Details tab, tap the Edit
option to open the Details tab.
-
Tap
the Tools option and then
select Delete from the
expanded menu to open the Record Deletion Confirmation dialog
box.
-
Tap
the Yes button to delete
the selected Business.
Deleting
a Business’ Phone Number
-
From
the Contact Details tab, tap the Phone
tab to display the Phone Summary.
-
Tap
the number to be deleted to open the Phone Detail tab.
-
Tap
the Tools option and then
select Delete from the
expanded menu to open the Record Deletion Confirmation dialog
box.
-
Tap
the Yes button to delete
the selected address.
Deleting
a Business’ Address
-
From
the Contact Details tab, tap the Address
tab to display the Address Summary.
-
Tap
the address to be deleted to display the Address Detail tab.
-
Tap
the Tools option and then
select Delete from the
expanded list to open the Record Deletion confirmation dialog
box.
-
Tap
the Yes button to delete
the selected address.
Deleting
a Business’ E-mail/Web Address
-
From
the Contact Details tab, tap the E-mail
tab to display the E-mail Summary.
-
Tap
the address to be deleted to display the E-mail Detail tab.
-
Tap
the Tools option and then
select Delete from the
expanded menu to open the Record Deletion confirmation dialog
box.
-
Tap
the Yes button to delete
the selected address.
Creating an Advisor
There are two ways
to create a new Advisor.
From
the Contact Summary
-
From
the SmartOffice Mobile Main screen, select Contacts.
By default, the Personal (Individual) Contact Summary tab is displayed.
-
Tap
the New option to open
the Record Type dialog box.
-
Select
the Advisor option and
then tap the OK button
to display the Details tab.
-
Enter
the advisor information and then tap the Phone and Address tabs
to enter the corresponding information.
-
Tap
the OK button to save
the information and display the Contact Details tab.
From the SmartOffice Mobile Main Screen New
Menu
-
From
the expanded New menu,
select the Contacts option.
-
Select
the Advisor option and
then tap the OK button
to display the Details tab.
-
Enter
the advisor information and then tap the Phone
and Address tabs to enter
the corresponding information.
-
Tap
the OK button to save
the information and display the Contact Details tab.
Advisor
Phone Number
-
From
the Contact Details tab, tap the Phone
tab to display the Phone Summary.
-
Tap
the New option to open
the Phone Details dialog box.
-
Tap
the Type drop-down arrow
to specify the phone type.
-
Enter
the remaining phone information and then tap the OK
button to save the additions.
Advisor
Address
-
From
the Contact Details tab, tap the Address
tab to display the Address List tab.
-
Tap
the New option to open
the Address Details dialog box.
-
Tap
the Type drop-down arrow
to specify the address type.
-
Enter
the remaining address information and then tap the OK
button to save the additions.
Note:
Both the Preferred Phone Number and Preferred Address are displayed
on the Contact Details tab.
Advisor
E-mail/Web Address
Adding an E-mail/Web
Address for a Advisor is identical to the steps required in adding
a Contact.
Modifying an Advisor
Modifying an Advisor
is identical to the steps required in modifying a Contact.
Modifying
an Advisor’s Phone Number
Modifying an Advisor’s
phone number is identical to the steps required in modifying a Contact’s
phone number.
Modifying
an Advisor’s Address
-
From
the Contact Details tab, tap the Address
tab to display the Address Summary.
-
Tap
the address for modification to open the Address Details dialog
box.
-
Modify
the information as necessary and then tap the OK
button to save the changes.
Deleting an Advisor
-
From
the Contact Details tab, tap the Edit
option to open the Details tab.
-
Tap
the Tools option and then
select Delete from the
expanded menu to display the Record Deletion Confirmation box.
-
Tap
the Yes button to delete
the selected Contact.
Deleting
an Advisor’s Phone Number
-
From
the Contact Details tab, tap the Phone
tab to display the Phone Summary.
-
Tap
the number to be deleted to display the Phone Detail tab.
-
Tap
the Tools option and then
select the Delete button
to display the Record Deleting Confirmation dialog box.
-
Tap
the Yes button to delete
the selected address.
Deleting an
Advisor’s Address
-
From
the Contact Details tab, tap the Address
tab to display the Address Summary.
-
Tap
the address to be deleted to display the Address Detail tab.
-
Tap
the Tools option and then
select Delete from the
expanded menu to open the Record Deletion confirmation dialog
box.
-
Tap
the Yes button to delete
the selected address.
Deleting
an Advisor’s E-mail/Web Address
-
From
the Contact Details tab, tap the E-mail
tab to display the E-mail Summary.
-
Tap
the address to be deleted to display the E-mail Detail tab.
-
Tap
the Tools option and then
select Delete from the
expanded menu to open the Record Deletion confirmation dialog
box.
-
Tap
the Yes button to delete
the selected address.
Calendar)
The Calendar views
are the Calendar Agenda, Calendar Day, Calendar Week, and Calendar
Month.
Calendar Agenda
The Calendar Agenda
is used to display a combination of timed and non-timed activities
for a specific day. The Calendar Agenda for a previous or future day
is displayed by tapping the left or right arrows.
Calendar Day
Select Calendar
from the SmartOffice Mobile Main screen to display the Calendar Day.
The Calendar Day is used to display the activities for a specific
day. The Calendar Day for a previous or future day’s activities is
displayed by tapping the left or right arrows.
Calendar Week
The Calendar Week
is used to view activities for a specific week. Previous or future
weeks’ activities can be displayed by tapping the left or right arrows.
Calendar Month
The Calendar Month
is used to display activities for a specific month. The Calendar Month
for previous or future months’ activities can be displayed by tapping
the left or right arrows.
Creating an Activity from the Calendar
-
From
the Calendar Day, tap the New
option to display the Activity Details tab.
-
Enter
the activity information and then tap the OK
button to save the activity.
Modifying an Activity from the Calendar
There are two ways
to modify an activity.
From
the Calendar Agenda
-
From
the SmartOffice Mobile Main screen, select the Calendar
option to display the Calendar Agenda; this lists all of the activities
scheduled for the current date.
-
Hold
the stylus on an Activity to open a menu with the Edit, Delete,
and Cancel options displayed.
-
Tap
the Edit option to display
the Activity Details tab in edit mode.
-
Modify
the information as necessary and then tap the OK
button to save the changes.
From
the Activity Details Tab
-
From
the SmartOffice Mobile Main screen, select the Calendar
option to display the Calendar Agenda; this lists all of the activities
scheduled for the current date.
-
Tap
the Activity to be modified to display the Activity Detail tab
in read-only mode.
-
Tap
the Edit option to switch
the Activity Details tab to edit mode.
-
Modify
the information as necessary and then tap the OK
button to save the changes.
Deleting an Activity from the Calendar
There are three
ways to delete an activity.
From
the Calendar Agenda
-
From
the SmartOffice Mobile Main screen, select the Calendar
option to display the Calendar Agenda; this lists all of the activities
scheduled for the current date.
-
Hold
the stylus on an Activity to open a menu with the Edit, Delete,
and Cancel options displayed.
-
Select
the Delete option to open
the Delete Record confirmation dialog box.
-
Tap
the Yes button to delete
the activity.
From
the Activity Details Tab (Read-only Mode)
-
From
the SmartOffice Mobile Main screen, select the Calendar
option to display the Calendar Agenda; this lists all of the scheduled
activities for the current date.
-
Tap
the activity to be deleted to display the Activity Detail tab
in read-only mode.
-
Tap
the Tools option and then
select Delete Activity
from the expanded list to open the Delete Activity confirmation
dialog box.
-
Tap
the Yes button to delete
the activity.
From the Activity Edit Tab (Edit Mode)
-
From
the SmartOffice Mobile Main screen, select the Calendar
option to display the Calendar Agenda; this lists all of the scheduled
activities for the current date.
-
Tap
an activity to be deleted to display the Activity Detail tab in
read-only mode.
-
Tap
the Edit option to switch
the Activity Details tab to edit mode.
-
Tap
the Tools option and then
select Delete from the
expanded list to open a Delete Record confirmation dialog box.
-
Tap
the Yes button to delete
the activity.
To Do)
To Do items are
non-timed activities.
Creating a To Do Item
-
From
the SmartOffice Mobile Main screen, select To
Do’s to display the Non-timed Activities list.
-
Tap
the New option to display
the Activity Details tab.
-
Enter
the non-timed activity information and then tap the OK
button to save the activity.
Modifying a To Do Item
There are two ways
to modify a To Do item.
From
the To Do List
-
From
the SmartOffice Mobile Main screen, select To
Do’s to display the To Do list which displays all of the
To Do items scheduled for the current date.
-
Hold
the stylus down on a To Do item to open a menu with the Edit,
Delete, and Cancel options displayed
-
Tap
the Edit option to display
the Activity Details tab in edit mode.
-
Make
the necessary modifications and then tap the OK
button to save the changes.
From
the Activity Edit Tab
-
From
the SmartOffice Mobile Main screen, select To
Do’s to display the To Do list which displays all of the
To Do items scheduled for the current date.
-
Tap
the To Do item to be modified to display the Activity Details
tab in read-only mode.
-
Tap
the Edit option to switch
the Activity Details tab to edit mode.
-
Make
the necessary modifications and then tap the OK
button to save the changes.
Deleting a To Do Item
There are two main
ways to delete a To Do item.
From
the To Do List
-
From
the SmartOffice Mobile Main screen, select To
Do’s to display the To Do List showing all of the To Do
items scheduled for the current date.
-
Hold
the stylus down on a To Do item to open a menu with the Edit,
Delete, and Cancel options displayed.
-
Select
the Delete option to open
the Delete Record confirmation dialog box.
-
Tap
the Yes button to delete
the activity.
From
the Activity Details Tab
-
From
the SmartOffice Mobile Main screen, select To
Do’s to display the To Do List that shows all of the To
Do items scheduled for the current date.
-
Tap
a To Do item to be deleted to display the Activity Details tab
in read-only mode.
-
Tap
the Tools option and then
select Delete Activity from the expanded list to open a Delete
Record confirmation dialog box.
-
Tap
the Yes button to delete
the activity.
Activity Log)
The Activity Log
is a list of the activities linked to a particular contact that is
used to display, create, and modify activities.
Creating a Timed Activity from the Activity
Log
Adding an activity
from either the Calendar or Activity Log is nearly identical. The
main difference is that when adding an activity from the Activity
Log, it is linked to a Contact.
-
From
the Contact Details tab, tap the Activity
Log option to display the Activity Log tab listing existing
activities for the selected Contact.
-
Tap
the New option to display
the Activity Details tab.
-
Enter
the necessary information for the activity and then tap the OK button to display the added
activity on the Activity Log tab.
SmartPad
SmartOffice Mobile
is used to view, create, and delete SmartPad records that are synchronized
with the SmartOffice database. Note that only those SmartPad entries
that are added with SmartOffice Mobile for Pocket PC that are not
synchronized with SmartOffice can be modified.
Creating a SmartPad Note
-
From
the Contact Details tab, tap the SmartPad
option to display the SmartPad Summary tab listing existing SmartPad
entries for the selected Contact.
-
Tap
the New option to display
the SmartPad Detail tab.
-
Enter
some notes and then tap the OK
button to display the added entry on the SmartPad Summary tab.
Deleting a SmartPad Note
There are two ways
to delete SmartPad Notes.
From
the SmartPad Summary
-
From
the Contact Details tab, tap the SmartPad
option to display the SmartPad Summary listing all of the SmartPad
entries for the selected Contact.
-
Tap
and hover over the SmartPad entry to open a menu with the Edit,
Delete, and Cancel options displayed.
-
Select
the Delete option to open
the Delete Record confirmation dialog box.
-
Tap
the Yes button to delete
the entry.
From
the SmartPad Details Tab
-
From
the Contact Details tab, tap the SmartPad
option to display the SmartPad Summary listing all of the SmartPad
entries for the selected Contact.
-
Tap
on the entry to be deleted to display the SmartPad Detail tab.
-
Tap
the Tools option and then
select Delete from the
expanded list to open the Record Deletion confirmation dialog
box.
-
Tap
the Yes button to delete
the entry.
Policies)
SmartOffice Mobile
is used to display the Policies, Policy Details, Interested Parties,
and Policy Totals tabs on the PDA. Please note that Policy information
displayed here cannot be added, modified, or deleted from the PDA.
The information is read-only.
Accessing
Policy Information
-
From
the Contact Details tab, select the Policy
option to display the Policy Summary.
-
Tap
the Policy Name to display the Policy Detail tab.
-
Tap
the Tools option and then
select Show Interested Parties
from the expanded list to display the Interested Parties tab.
-
Tap
the OK button once and
then again.
-
Tap
the Tools option and then
select Display Totals
from the expanded list to display the Policy Totals tab.
Investments)
SmartOffice Mobile
can display the Investment Summary, Investment Details, and Investment
Totals tabs on the PDA.
Note:
The Investment Details tab is intended to display investments with
share and cost information. The Variable Annuity information is limited
due to this restriction. The investment information is read-only.
Accessing
Investment Information
-
From
the Contact Details tab, select the Investment
option to display the Investment Summary.
-
Tap
the Investment Name to display the Investment Details tab.
-
Tap
the OK button.
-
Tap
the Tools option and then
select Display Totals
from the expanded list to display the Investment Totals tab.