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Last updated: 2025-12-02


SmartPDA Access to SmartOffice






SmartPDA Access to SmartOffice










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The link for this help topic is:


























Note: This product is no

longer being actively developed. Ebix's current mobile SmartOffice solution

is [SmartOffice

Anywhere](http://help-prod.ez-data.com/soa/help/en/).





Once the SmartPDA access license is assigned to an office, the user

must have the SmartPDA license selected from the Setup

> User Accounts > User Rights content link.










After logging into SmartPDA, the Main menu displays the list of options

that the user can access using SmartPDA.








-

Calendar



-

Contacts



-

Households



-

Advisors/Agencies

(only displays when SmartWholesaler rights are not enabled)



-

Producer/Firm

(only displays when the SmartWholesaler right is enabled)



-

[Pending

Cases](/help/pro/smartpda/pending/cases) (Optional Module)





-

Leads

(Optional Module)



-

Opportunities

(Optional Module)



-

[Message

Center](/help/pro/smartpda/alert/center) (Alert Center)



-

Mini SmartPDA

Setup (only displays when Mini SmartPDA is not set up)



-

Reset Mini SmartPDA

Password (only displays when Mini SmartPDA is set up)



-

Logout
















From the Home Page, a Quick Contact Search enables the user to search

for a contact name. To search for a contact name, enter the Last Name,

First Name of the contact and then click the Go

button.







Note: To access the Main

Menu from other parts of the application, click the Main

Menu hyperlinks available in the top right and the bottom right

corners of each screen.




Show Text Only/Images Hyperlink)





Show

Text Only




To

display only text on the toolbar, click the Show Text Only

hyperlink.







Note: Clicking the Show

Text Only hyperlink will change the text of the hyperlink to Show

Images. This link will change all the buttons to display as icons

and vice-versa.




The following image displays the toolbar

after the Show Text Only option is selected.







Show Images




To display only icons on the toolbar,

click the Show Images hyperlink.







The following image displays the toolbar

after the Show Images option is selected.








Reset Mini SmartPDA Password Hyperlink)





Mini SmartPDA is a smaller version of SmartPDA containing only basic

contact data. To access Mini SmartPDA, a separate password is required.







Click the Reset Mini SmartPDA Password

hyperlink to set the password.




The Mini SmartPDA Setup screen displays with the following fields.





-

SmartOffice Password:

Enter SmartOffice password.



-

Mini SmartPDA

Password: Enter new Mini SmartPDA password (3 characters)



-

Retype Password:

Retype the newly entered password for confirmation.



-

OK: Click

the button to set the password.









To log in to Mini SmartPDA, log out of SmartPDA and then log back

in using the new Mini SmartPDA password.







From the Mini SmartPDA home page, the Contact Search section is

displayed. Enter the applicable search criteria; or, click the GO button without entering any search

criteria to display a comprehensive list. Use the links at the bottom

of the screen to navigate between screens. Click the Contact Name

hyperlink to navigate to the detail screen of that particular contact.







The following is the Contact Detail screen.







The Contact Detail screen displays basic information of the selected

contact such as the Phone Number, Address and E-mail/Web Address.

New Phone, Address and E-mail/Web Address information can be added;

or, existing information can be modified from this screen.





Logout Hyperlink)





Click the Logout hyperlink

to log out of SmartPDA.






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