Skip to main content

Last updated: 2025-12-02


Favorite Records






Favorite Records










)


The link for this help topic is:


























In this Topic ShowHide)







- Overview



- Adding a Favorite



From Within the Record



- From the Menu Button





- Viewing Favorites



From a List



- From a Search





- Deleting Favorites









Overview




To make certain frequently used records easier to access, SmartOffice

has an Add to My Favorites feature. You can add the following types of

records to your favorites:





-

Dynamic Reports



-

Filters



-

Sets



-

Correspondence templates



-

Custom page layout templates



-

Workflow templates







Tip: This feature is similar (but

unrelated) to the My Favorite User List on the [User

Preferences - Basic Info](/help/pro/user/preferences/-/basic/info) content link.





Adding a Favorite




There are two different ways to add a favorite, depending on the record

type.




From Within the Record




Some records (e.g., workflow templates)

button that you can select to add the

record to your favorites.




From the Menu Button





-

Search for the record.



-

In the list of search results, select one or more records.



-

Select Menu > Add to My Favorites.







Note: If you have administrator rights,

the option Menu > Add to Office Favorites (All Users)

option is also available. Selecting this option adds the record to

the favorites of all users in the office.





Viewing Favorites




You can view favorites from a list or from a search.




From a List




Depending on the list, do one of the following:





-

Select the Show My Favorites

option at the top of the list.






-

From the drop-down list at the top of the list, select My Favorites.












In a search dialog box, select the Show

My Favorite List option to limit the search to favorite records

only.




Deleting Favorites





-

View your favorites as described in the previous section.



-

Select one or more favorites.



-

Select Menu > Remove from Favorites. If any of

the selected favorites were saved for all users in the office (see

Adding a Favorite),

SmartOffice asks you to confirm that you want to delete those favorites

for all users.







Select Yes to remove all of the selected

favorites, including those saved for all users. Select No

to remove only those favorites saved for your own user account.













Favorite Records | SmartOffice Professional Help