Last updated: 2025-11-21
SmartInvestments - Creating and Deleting Investment Accounts
Creating an Account
In SmartOffice, investment accounts are created manually by the user or through electronic downloads from third-party providers.
Note: Before an account can be created, a contact record must be created for the client. It is also recommended that appropriate securities be created so that investment positions can be easily created.
Manual Method
Watch the Training Class: Creating an Account
- Conduct an account search to display the Investment Account List.
- Select Menu > New 'Investment Account' record to open the Account Detail content link.
- Complete the fields. For help with these fields, see Viewing and Editing Investment Accounts.
- Select Menu > Save.
Electronic Download Method
Users who subscribe to data providers such as DST, Albridge and Pershing can download account records directly from those providers. For more information and a list of all supported providers, see Investment Data Downloads.
Deleting an Account
When an investment account is deleted in SmartOffice, it is moved to the Deleted Records area of the system, where it can either be restored or permanently deleted.
- Open an investment account record, or tag one or more accounts in the Investment Accounts List.
Note: Only users with the Mass Deletion user right can delete multiple records at once.
- Select Menu > Delete 'Investment Account' record.
- When the confirmation message displays, click the Yes button.
Note: An investment account is automatically deleted when its associated contact record is deleted. See Creating and Deleting Contacts and Businesses.