SmartOffice Mobile PC - Installation

SmartOffice Mobile PC - Installation

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The link for this help topic is:

Note: This product is no

longer being actively developed. Ebix's current mobile SmartOffice solution

is [SmartOffice

Anywhere](http://help-prod.ez-data.com/soa/help/en/).

Pre-requisites

The following software and user rights must be installed and enabled

on the user’s computer before SmartOffice Mobile PC and ezSQLExpress (which

is required to use SmartOffice Mobile PC) can be installed:

-

SmartOffice Mobile PC User Right

-

Windows XP Service Pack 2 or later

-

Microsoft .NET Framework 2.0 or later

SmartOffice Mobile PC Installation

-

From SmartOffice, select Installations

from the expanded Setup menu

to display the Installations list.

-

Click the SmartOffice Mobile

PC hyperlink to open the File Download dialog box to start

the download process. If prompted, click the Run

button to begin the setup for SmartOffice Download Manager.

-

Once the SmartOffice Download Manager is downloaded, the SmartOffice

Download Manager Install wizard starts.

-

After the installation wizard completes, the SmartOffice icon displays

in the Windows notification area and the SmartOffice Download Manager

dialog box opens.

-

Select the SmartOffice Mobile

PC option and then click the Download

& Install button to download Microsoft SQL Server and SmartOffice

Mobile PC.

-

After the download process is complete, the SQL Express2K5 Install

– InstallShield Wizard opens. Click the Next

button to begin the installation.

-

Click the Finish button

once the SQL Express2K5 installation is complete.

-

From the SmartOffice Mobile PC – InstallShield Wizard, click

the Next button to begin the

installation.

-

From the Welcome dialog box, click the Next

button.

-

The Microsoft Visual C++ 2005 Redistributable installation begins.

-

From the Choose Destination Location dialog box, the user can

click the Browse button to

select a different destination folder.

Note: Installing to a non-default

location is optional.

-

Click the Next button

to install MSXML 4.0.

-

After the installation, the “Do you want to create a shortcut

to SmartOffice Mobile on the desktop?” prompt is displayed. Click

the Yes button to open the

Installation Wizard Complete dialog box.

-

Click the Finish button.

Sign in to SmartOffice Mobile PC

-

Click the SmartOffice Mobile

PC icon that was previously saved to the desktop to open the

SmartOffice Mobile Login dialog box.

-

Enter the appropriate user name and password and then click

the OK button. Subsequent

attempts show the following dialog box where the User Name is automatically

entered.

Note: The password can be reset by

clicking the Forgot Password hyperlink.

Update SmartOffice Mobile PC

When a new version of SmartOffice Mobile PC becomes available, users

with older versions installed receive the following message.

This message displays automatically when the user signs in to SmartOffice

and attempts to perform any of the following:

-

From SmartOffice Mobile PC:

-

The user clicks the SmartOffice

Mobile desktop shortcut to open the SmartOffice Mobile

Login dialog box.

-

The user clicks the Sync

toolbar button (or selects Sync

from the expanded File

menu).

-

The user clicks the Mobile

PC Setup option (or selects Mobile

Setup from the expanded File

menu).

- From SmartOffice:

-

The user selects Sync Mobile

PC from the expanded Setup

menu.

To update SmartOffice Mobile PC

-

Click the Yes button

from the message box to open the SmartOffice Download Manager dialog

box.

-

Select SmartOffice Mobile PC

and then click the Download &

Install button.

-

When the SmartOffice Mobile – InstallShield Wizard opens, click

the Next button to begin the

installation.

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