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Last updated: 2025-11-21



When viewing a policy, the user can access the Policy Transactions content link to enter policy related transactions such as: -

Address Change


  • Beneficiary Change
  • Benefit Paid
  • Loan Interest Repayment
  • Loan Repayment
  • Other
  • Partial Surrender
  • Policy Dividend Policy Loan
  • Premium Change
  • Premium Payment
  • Received Commissionable Premium

(for detailed information regarding this section, see SmartCommissions)


  • Total Surrender

To add a policy transaction, click the Options button and select New 'Policy Transaction' record in the Transactions List section to open the Policy Transaction dialog box.