Signing In to SmartOffice Anywhere

Signing in is the first step to using SmartOffice Anywhere. Prerequisite

You must have a SmartOffice user account. If you do not, contact Zinnia or your organization’s SmartOffice administrator.

There are two ways to access SmartOffice Anywhere: You can install the free app on your Apple iOS or Android device (recommended), or you can use a web browser (Chrome, Safari or Firefox) on any Windows, macOS, Android or iOS device.

note:  SmartOffice Anywhere is not compatible with Internet Explorer unless your organization has an agreement with Zinnia to provide support for that browser (this applies only to certain enterprise customers).

1. To use the SmartOffice Anywhere mobile app (recommended), install it from the iTunes App Store or the Google Play Store.
2. Open the mobile app. If you are not using the mobile app, open a web browser and go to smartofficecrm.com/login

1. If you are signing in to the mobile app for the first time:
2. Type your office name, select your country, and then select Next.

1. When asked to confirm the server name, select Next.

• After selecting Next, if you realize you entered something incorrectly on the previous screen, select Reset on the next screen to start over.

1. Type your office name, user name and password.
2. If you are using the mobile app and want to use face or fingerprint authentication the next time you sign in:

1. On an Apple device, turn on the Enable TouchID/FaceID Sign-In option.
2. On an Android device, turn on the Enable Fingerprint Sign-In option (face authentication is not available on Android).

1. If you are signing in to the web version using a desktop or laptop computer, select the SmartOffice Anywhere option under the Pass­word field.
2. Select Login or Sign In.